FAQs

What services do you offer? 

We provide a full range of services including tenant screening, marketing, rent collection, maintenance, and financial reporting. We will also represent you in a purchase or sale of an investment property.

What areas do you manage properties in?

We service all of Kane and DuPage counties, as well as parts of McHenry, Cook, Kendall and Will counties.

How do you handle tenant screening? 

We perform thorough background checks, including credit reports, criminal background checks, and verification of employment and rental history, to ensure we place reliable tenants.

What are your fees and how are they structured?

Our fees are competitive and vary depending on the type of property and the services required. Typically, we charge 8-10% of the monthly rent, as well as fees for leasing, and other services.

How do you handle property maintenance and repairs?

We coordinate all maintenance requests using local, vetted contractors. Emergencies are handled promptly, and non-urgent issues are managed during regular business hours.

How often will I receive financial statements?

Owners receive monthly financial statements detailing income, expenses, and other relevant information. Year-end summaries are also provided for tax purposes.

What happens if a tenant doesn't pay rent? 

We follow a strict procedure for late payments, including late fees, notices, and eviction proceedings if necessary.

How long does it typically take to fill a vacant rental property?

The timeline can vary based on market conditions, location, and property demand. However, our team works diligently to minimize vacancy periods and fill your property as quickly as possible with qualified tenants.

Do you have a property inspection procedure?

We conduct regular inspections (move-in, mid-lease, and move-out) to ensure the property is well-maintained and to identify any potential issues early on.

Still have questions?

We’re here to help! Feel free to contact us with any additional questions or for more information about our property management services.