Privacy and Policy

We collect nonpublic information from various sources. While on our website, we may collect your phone number to send and receive text messages, including updates on services or maintenance. This information may be collected through online forms, service requests, or general inquiries. We also obtain information during direct conversations with you or observed during visits to your premises. Additionally, we collect data while managing your property or association. To gather this information, we use written, in-person, telephone, electronic, and online communication methods.

Yes, Kaizen Property Management charges a management fee based on the services provided. Our fees are transparent, and we work with you to ensure there are no hidden costs.

Messages may include promotional offers, community news, urgent notifications, events, and other updates. Standard messaging rates may apply, and message frequency will vary.

We restrict access to your information to employees and service providers who need it to perform their duties. We use secure internet and email providers, and we require non-affiliated third parties to follow strict confidentiality standards. Our security practices are regularly reviewed, and we provide employee training to ensure information remains secure. Disciplinary action will be taken against unauthorized sharing of client information.

We disclose information only when legally required or to facilitate property management services. For example, we may share information to protect the confidentiality or security of client records, investigate disputes or inquiries, comply with legal or regulatory requirements, or to trusted service providers, such as insurance carriers or marketing partners, for legitimate purposes.

We do not share personal information, including names, emails, or phone numbers, with affiliates.

You can opt out of SMS communications at any time by texting "STOP" to our messaging service. To opt back in, simply re-enroll. For assistance, text "HELP" or contact us directly.

Our messaging services comply with CTIA guidelines. Please contact us with any concerns regarding SMS communication.

Any disputes related to this privacy policy will be settled through arbitration under the American Arbitration Association rules. The resulting judgment may be entered in any court with jurisdiction.

In unforeseen circumstances, such as regulatory compliance or changes in business ownership, Kaizen Property Management reserves the right to sell, share, or transfer information to a third-party entity that adheres to the obligations of this privacy statement.

Kaizen Property Management reserves the right to update this Privacy Policy to reflect changes in practices or legal requirements. Material changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

For questions or concerns regarding this Privacy Policy, you can contact us by phone at +1 (555) 000-0000, by email at privacy@kaizenproperty.com, or by mail at 123 Sample St, Chicago, IL 60601, USA.